New waste app to help residents manage bins

Published on 05 July 2022

In preparation for the beginning of kerbside food waste collection in August, Council has launched a new app to help residents sort waste and transition to a new bin collection schedule. The ‘Borough Bins’ app features a personalised collection calendar and a searchable A-Z list to help sort waste and recycling. Residents and visitors can also report missed bin collections, sign up to receive reminders for bin collection night, and be notified about service disruptions, such as truck breakdowns. Mayor Ross Ebbels, who helped test the app before launch day, said it would put quick access to information in residents’ pockets.

“Even as Mayor, I sometimes need help remembering when to put bins out and knowing how to sort tricky recyclables,” said Cr Ebbels. “With the Borough Bins app, I can find information about my kerbside bin service at any time – it’s a great way to make bin day even simpler.”

The app can be downloaded by residents and visitors on iPhone and Android phones by searching for ‘Borough Bins’ in the App Store or Google Play store. Information on how to use and download the app is available on Council’s website.

Residents who download the app today will be able to see how their sorting behaviours will change when the new service begins, and receive alerts as changes take place. Mayor Ebbels said anyone who needs help using the app can attend one of Council’s upcoming waste information sessions.

“If you’d like to see a demonstration of how the Borough Bins app works, come along to one of our in-person or online waste information sessions. Staff will walk you through how the app works, and can even set it up on your phone for you,” Cr Ebbels said. “We want to ensure all our residents can access this great new resource, and we’re here to help if you need a hand getting set up.”

Council’s new app is part of a suite of resources designed to help residents as food waste collection services begin for Borough households on 1 August. More information about the transition, including details of upcoming information sessions, is available on Council's website.